- 15-Day Refund Guarantee:
Customers are eligible for a refund within 15 days of product delivery only if the medicines are consumed regularly and exactly as prescribed by our experts. - Mandatory Expert Supervision:
The refund policy will be valid only when the treatment is followed under the continuous guidance of our senior , without any gaps or self-made changes. - Proof of Usage Required:
To process a refund, the customer must provide sufficient proof (such as dated photos, call records, or usage logs) that they followed the routine as advised by our team. - Tampering or Misuse:
Refunds will not be applicable if the product is found tampered, mishandled, or misused in any form. - Product Return Condition:
For refund approval, the remaining medicine must be returned in original packaging. Return shipping cost will be borne by the customer. - No Refund on Discounted Combos:
Refund policy is not applicable on discounted combos, trial packs, or products purchased under special offers. - Initiation Process:
To initiate a return, kindly contact our support team at support@vedvyasayurveda.com with your order details and reason for return. - Processing Timeline:
Approved refunds will be processed within 7 working days after receiving the returned product and verifying the usage compliance.